1. Information We Collect
When you contact us through our website contact form, we collect your name, email address, phone number, and message content. If you purchase Ket-Pass, we collect billing information and contact details necessary for the transaction and for providing support.
2. How We Use Your Information
We use collected information to respond to your inquiries, process purchases and provide licenses, send relevant product updates and support communications, improve our services and website, and comply with legal obligations. We do not sell your personal information to any third party.
3. Attendee Data (for Ket-Pass Operators)
If you are operating Ket-Pass as a licensee, you are the data controller for all attendee information entered into your installation. Gepton.com does not have access to attendee data stored on your servers. You are responsible for compliance with applicable data protection laws for your attendees.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption. Passwords are stored using strong cryptographic hashing.
5. Data Retention
We retain contact form submissions for up to 2 years for business purposes. Client information related to licenses is retained for 7 years for legal and accounting purposes. You may request deletion of your personal data by contacting us at info@ketpy.in.
6. Your Rights
Under applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@ketpy.in. We will respond within 30 days.
7. Cookies
Our website uses minimal cookies for functionality purposes. We do not use tracking cookies or advertising cookies. You can disable cookies in your browser settings, though this may affect some website functionality.
8. Contact
Privacy queries: info@ketpy.in | +91 90 991 991 06 | Gurugram, Haryana, India